Privacy Policy & E-Blast Subscriptions

At, our commitment is to protecting your privacy. collects customer information through its web site. We use this information to process orders, enhance our customers' shopping experience, and communicate with our customers about products, services, and promotions. At no time do we sell, trade or rent the information you provide us online with any outside company or third party. However, please be advised that we must cooperate fully, should a situation arise where we are required by law or legal process to provide information (not credit card, only personal) about a customer. When you place an order at, we collect your name, mailing address, and phone number. We also collect your email address when you order from our web site, so that we can send you any necessary email messages related to your order - such as an order confirmation notice. We also monitor site use and traffic patterns to improve our web site design and the products and services we offer.



The priority of is to protect your order information.

Above Ground Art Supplies debits your credit card after your order has been picked and shipped. When your credit card number is placed on our check-out screen it is stored on our web server which is protected by the latest security and firewall protection. If you prefer not to supply your credit card number in this manner, you can phone us at 416.591.1601 or toll free at 1.800.591.1615. You can also fax us at 416.591.2171, or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Most banks or credit card providers cover all the charges resulting from unauthorized use of your credit, or limit the liability to $50 CDN. Please check with your bank or credit card agreement, so that you know your liability. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.



The best way to keep up to date on our sales, promos, new products, and everything happening at Above Ground. We never sell or distribute emails to third parties, never share our customers information, and we never purchase lists. Our E-Blasts are sent only to our customers who have shopped with us, and those that have opted in to receive our email through signing up. If you receive our E-Blasts, you may unsubscribe at any time and we will remove you from the list. If you have any questions at all regarding our E-Blast mailing lists, or our policies for these notifications, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it , and we'd be more than happy to help.

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