Coronavirus (COVID-19) Response

To our dear customers,

The events of the past week have been a whirlwind. We, like many of you, have been caught trying to find the best path forward – trying to gauge when to act, when not to overreact. To figure out how we can best protect each other and be of service. Each passing day presenting new challenges, and new information to help shape those decisions.

It is out of that sense of duty to our community that we write to you today with news of a decision we did not make lightly. After tomorrow (Friday March 20)at 7PM all brick and mortar Above Ground locations will be closed, with plans to reopen our doors again as soon as it’s safe for our staff members and customers to join us again in good health, more ready to create than ever. We will be working closely with all levels of government to ensure our employees receive the benefits they’re entitled to during this difficult time, and to ensure that all available safety nets are in place.

We want to assure you that should you need creative supplies to get through these days, remains open to deliver to your door via no-contact services with reduced standard shipping rates and free shipping over $50 to Ontario & Quebec. We’ll be sure to keep the site updated with great project ideas, videos, and content to inspire you.

As things change over coming days, we hope to have more information on when we can welcome you back, but until then, stay safe and keep creating.

If you’d like more information, please feel free to contact us at, or call us at 1-800-591-1615.